Terms and Conditions

1. General Information

Lomora is an online fashion store offering premium-quality women's dresses and accessories with a European-inspired style. All our pieces are carefully selected for their elegance, craftsmanship, and uniqueness — many of them available in limited quantities only. All purchases made on our platform are subject to the terms and conditions below.

2. Eligibility

By using our website, you confirm that you are:

At least 18 years old, or using the website under the supervision of a parent or guardian

Legally able to enter into binding contracts

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability details are accurate and up-to-date. However, we reserve the right to correct any errors or inaccuracies at any time without prior notice.

Note: Product colors may vary slightly depending on your screen settings.

4. Orders and Payments

When placing an order, you agree to provide accurate and complete information. All orders are subject to availability and confirmation.

We accept secure payments via:

Credit/Debit Cards

PayPal

Other secure payment gateways listed at checkout

Lomora reserves the right to cancel or refuse any order for any reason, including suspected fraud or incorrect pricing.

5. Shipping and Delivery

Within Europe

We offer fast and reliable shipping across all European countries.
Estimated delivery time: 1–4 business days.

Delivery times may vary slightly based on your location, public holidays, or courier conditions.

Outside Europe

We proudly ship to customers worldwide.
Estimated delivery time: 3–7 business days, depending on the destination country.

In rare cases, international shipping may take up to 12 business days due to customs clearance or local delivery delays.

Important Notice

Please ensure that your shipping address is accurate and complete before placing your order.

Lomora is not responsible for delays or failed deliveries caused by:
- Incorrect or incomplete addresses
- Inaccessible delivery locations
- Local courier issues or customs delays

Once your order is shipped, you'll receive a tracking number to monitor its progress.

6. Returns and Exchanges

We offer 15-day returns on eligible items. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

To be eligible for a return:

The item must be unused, unworn, and in its original condition
The return must be initiated within 15 days of receiving your order
The item must include all original tags and packaging

To request a return, please contact us at [email protected] with your order number and reason for return. Our team will guide you through the next steps.

We reserve the right to refuse returns that do not meet the above conditions.

7. Intellectual Property

All content on Lomora.store — including images, logos, text, graphics, and website design — is the property of Lomora or its content providers and is protected under international copyright laws.

You may not use, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Lomora shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

This includes, but is not limited to:

Loss of profits

Data loss

Delays in delivery

Site downtime or errors

9. Privacy Policy

Your use of our site is also governed by our Privacy Policy. Please review it for details on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the European Union and the local regulations of your country of residence.

11. Changes to Terms

Lomora reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this page.

We encourage users to review this page regularly.